Last Updated: Oct 8, 2022
XEARO
is creating Illustrations and Series.
[Email] info@xearo.work
[Member Email] members@xearo.work
Options
Tier 1 – PSD
Tier 2 – Video
*| Important! |*
Please ensure the information is correct before submitting so we can speed up processing!
*Email address is required*, which would be the only way I can contact you, please make sure the information is correct.
If you have any questions, please feel free to contact me via email. Thank you!
[Member Email] members@xearo.work
Releases
◼︎ [SCHEDULE & FREQUENCY]:
Issued irregularly.
Although the release time is uncertain at present, but my goal is to make a Collection/Series and release it monthly or quarterly.
Regarding the release schedule of the collection, if there is an announcement/preview at that month, the collection will be released after the preview around 6th~10th, and the day after the release is regarded as the beginning of the next period.
- e.g. A preview released on 31st January, then the collection will be released on 6th~10th February and the next day after the release 11th February will regarded as the beginning of the next period; while if there is no announcement that month, the schedule will be postponed to the next month.
◼︎ [HOW IT WORKS]:
The collection is a digital product that can be downloaded, delivered in digital format and no physical shipment needed.
When the collection is complete and ready to be released, a notification will be sent to the member registration email. Collection can be easily downloaded through the download link in the email. It’s different from buying directly in stock from “My Online Store“, the download link is valid within one month (30 days) after the release, and it can be unlimited re-downloaded during the validity period.
Some large downloadable files are compressed in zip format which you need to extract them first. (Mostly appear in the items included a high-res file which takes large capacity data storage.) Please use a desktop computer with stable network and power supply, which can help download/open those large files smoothly.
Others are basically the same as the online store, please refer to the details → “Download & Delivery“.
*The file formats in the collection include: JPG / PDF / PSD / GIF (all compressed into ZIP file). Please make sure your desktop, tablet, mobile phone, or operating system of your device can be compatible with the format of the download file you purchased. Please note that all digital items cannot be refunded after purchase.
Details
[MEMBERSHIP PERIOD]:
The membership period ends on the day that your pre-ordered collection is released.
The validity period of registered members is not calculated on a fixed date or number of days. Instead, it is calculated per collection. If no collection released that month, everything will be postponed to the next month, and the membership period will be automatically extended until the next release.
- e.g. Joined in January, and the collection released in early February. The next day after the release of the collection will be counted as the next period, and the old membership expired at the same time.
- e.g. Joined in January, if there is no collection released in February, the period will be automatically extended, and the membership period will be expired after receiving the collection in March, and so on.
[EXPIRY OR RENEWAL]:
- EXPIRY→ Do not renew, cannot access any member pages after the membership expires.
- RENEWAL→ If you wish to pre-order a new issue, please repeat the ordering steps. After confirmation, the expired member account will be renewed and can be used to log in to this website again.
There is no mandatory payment, recurring payment, or automatic renewal for the next period after maturity. It is calculated period by period, you can decide whether to renew/order again at any time.
Due to verification, please use the same email address to reorder, otherwise it will be regarded as a new member registration, the information and records of your past member account cannot be inherited.
[TIME/REGION]:
There is no restriction on the time and region to join, you are welcome to order at any time.
[TERMS AND NOTES]:
No part of the content may be traced, reproduced, resold to the public, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior permission of the Copyright owner.
Please Don’t:
Redistribute, resale, sublicense or share resources
Use the content or resources stand alone on items for resale such as phone cases, bags, mug, t-shirts, etc.
Claim it as your works
Please note:
Prohibited to reprint
All contents, files and documents in the collections are for personal use only (see FAQs), please do not use them for other commercial or sales purposes.
If you want to use it for commercial purposes or if you have any questions, please contact me and discuss further.
Others are basically the same as the online store, please refer to the details → “Terms and Conditions“.
[PAYMENT METHOD]:
Securely accept Visa / MasterCard Debit Cards, most major Credit Cards and PayPal.
-Cards
-Paypal
-Bank Transfer
Flow
FAQs
How to login after joining a member?
Can I change my member profile?
Will it be automatically renewed for the next period?
How to renew?
How to notify after payment?
Can the illustrations of the collection be used for personal use?
Is it possible to refund?
※ The collection pack here is a status of pre-order along with advance payment (Not in stock). If the collection had not been released due to my personal reasons, e.g. I failed to complete it or no delivery for a long time, a full refund will be arranged.
If I missed a release, where can I buy it?
Is the member account on this website interoperable with the online store?
Are there any additional fees?
More questions…
◼️ MY ONLINE STORE:
🌸 Past Collections and Merch are available in:
(Besides my online store mentioned above, you can also order the items via email. To place an order via email, please send your purchase request to the Store Email: store@xearo.work)
◼️ SUPPORT:
Thank you! :>